From 1st January 2021, the UK is no longer a member of the European Union and there are some important changes our European customers should be aware of when purchasing from the UK. To help navigate these changes we ask EU customers to please contact us first - either by phone, email or the contact form below. We can then advise what extra costs may be due and will, where possible, offer further discounts to offset them.

 

Here's what to expect when purchasing from KMR Audio...

 

  1. EU customers will now be charged VAT at their local rate rather than the UK VAT rate @20%. When placing an order, we will charge all European customers the ex. VAT price displayed on our website
  2. EU customers can now expect to pay additional import duties (typically around 2 to 5%). Please contact us for a quotation and we will do our best to advise you of your final costs including delivery, import duties and VAT. You can also check these additional costs by using a free duty calculator, eg.  https://www.simplyduty.com/import-calculator/
  3. Once your order has been dispatched and the goods have entered your country, you should expect to be contacted by our shipping courier (usually UPS) who will ask you to settle the VAT and duty payments before completing delivery.

 

We supply equipment to customers around the world every day and would like to assure our European friends that we will continue to offer the same exceptional levels of product choice, service and support to all our customers, no matter where they are.

 

In the meantime, if you have any concerns regarding these post-Brexit changes, please don’t hesitate to contact us – we’re here to help!

 

Best wishes,

 

The KMR Team

 

 

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